Opportunities
A business uses its strengths to take advantage of the opportunities that arise. IKEA believes
that its environmentally focused business conduct will result in good returns even in a price
sensitive market. As the company states:
‘There is a true business potential for IKEA in providing solutions that enable customers to live
a more sustainable life at home. IKEA is developing effective solutions for customers in order
to support them recycling or reusing used products, aiming at no products ending up at landfill
and the recycled materials used in producing new IKEA products.’
Some of the opportunities that IKEA takes advantage of through its sustainability agenda are:
• a growing demand for greener products
• a growing demand for low priced products. Trends in the current financial climate may
result in consumers trading down from more expensive stores
• demand for reduced water usage and lower carbon footprints.
IKEA has a number of areas of focus to its work with sustainability, each of which it supports
in various ways:
1. Solutions for a sustainable life at home – IKEA gives online tips and ideas for this.
2. Sustainable use of resources. IKEA aims for zero waste to landfill, wastewater treatment
and programmes to reduce its use of water.
3. Reducing carbon footprint. IKEA aims to reduce energy use, use more renewable energy,
cut its use of air transport and reduce packaging. Its green transport initiative includes an
aim to reduce business flights by 20% in 2010 and 60% by 2015.
4. Developing social responsibility. IKEA’s policy includes support for charities such as the
World Wildlife Fund, UNICEF and Save the Children.
5. Being open with all its stakeholders. This involves building trust through good
communication with consumers, co-workers, key opinion formers and the press. Being
sustainable is a central part of IKEA’s image.
Weaknesses and threats
Weaknesses
IKEA has to acknowledge its weaknesses in order to improve and manage them. This can
play a key role in helping it to set objectives and develop new strategies. IKEA’s weaknesses
may include:
• The size and scale of its global business. This could make it hard to control standards and
quality. Some countries where IKEA products are made do not implement the legislation to
control working conditions. This could represent a weak link in IKEA’s supply chain,
affecting consumer views of IKEA’s products. The IWAY code is backed up by training and
inspectors visiting factories to make sure that suppliers meet its requirements.
• The need for low cost products. This needs to be balanced against producing good quality.
IKEA also needs to differentiate itself and its products from competitors. IKEA believes there is
no compromise between being able to offer good quality products and low prices.
• IKEA needs to keep good communication with its consumers and other stakeholders
about its environmental activities. The scale of the business makes this a difficult task. IKEA
produces publications in print and online (for example ‘People and the Environment’) and
carries out major TV and radio campaigns to enable the business to communicate with
different target audiences.