The purpose of this study is to investigate Chilean consumers’ online purchase behaviour
with a specific focus on the influence of perceived risk and trust. Studies of this nature have been
conducted quite extensively in developed countries and in cross-cultural comparative studies most
noticeably comparing the USA with Asian countries. However, examining consumers’ perceived
risk and trust with online purchasing in a Latin American context is very limited. While not a
cross-cultural study, this gap is addressed in the literature with an empirical study conducted
in Chile. Moreover, it aims to address calls to investigate consumers’ post adoption acceptance of a
technology to gain insights into which factors are most influential in explaining continuance
behaviour