were communication problems, hand offs were time consuming, and many staff members reported feeling uninvolved and unappreciated. Therefore, the staff and leadership were open to participating in an innovative project thatwould help themtransformthe way they worked. We ended up not only improving communication, but also creating a new unit that is centered on the TCAB philosophy.
CHANGE OF SHIFT REPORT
The standard practice for giving change of shift reports was for the off-going nurses to audiotape reports about every patient on the unit, which all on-coming patient-care personnel listened to together in a conference room. The report generally took between 30 and 40 minutes. Staff members proposed moving the shift report to the bedside to save time,
were communication problems, hand offs were time consuming, and many staff members reported feeling uninvolved and unappreciated. Therefore, the staff and leadership were open to participating in an innovative project thatwould help themtransformthe way they worked. We ended up not only improving communication, but also creating a new unit that is centered on the TCAB philosophy.CHANGE OF SHIFT REPORTThe standard practice for giving change of shift reports was for the off-going nurses to audiotape reports about every patient on the unit, which all on-coming patient-care personnel listened to together in a conference room. The report generally took between 30 and 40 minutes. Staff members proposed moving the shift report to the bedside to save time,
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