6. Their florist shop sells seasonal flower.
7. The customer can join the membership to get the promotion or information from the shop.
8. There are customer service such as ordering via various of ways, decoration advice etc.
9. Florist must be able to get in touch with customers in various ways, such as social media and their own website.
10. The customer can learn decoration lesson via the website.
1. Delivery : There must be a delivery tracking system.
2. Customization : Florist must be able to decorate the occasional event such as a wedding ,funeral , party etc.
3. Membership : Customer that is member of the florist will get promotion and privilege.