ORGANIZATION LEARNING AND KNOWLEDGE MANAGEMENT
The third organizational transformation intervention is aimed at helping organizations develop and use knowledge to change and improve themselves continually. includes two interrelated change processes. organization learning(OL) interventions emphasize the organizational structures and social processes that enable employees and teams to learn and to share knowledge. They draw heavily on the social sciences for conceptual grounding and on OD interventions, such as teambuilding, structural design, and employee involvement, for practical guidance. In organizations, OL change processes typically are associated with the human resources function and may be assigned to a special leadership role, such as chief management(KM) interventions, on the other hand focus on the tools and techniques that enable organizations to collect, organizations and translate information into useful knowledge. They are rooted conceptually in the information and computer sciences and, in practice, emphasize electronic forms of knowledge storage and transmission such as intranets, data warehousing, and knowledge repositories. Organizationally, KM applications often are located in the information systems function and may be under the direction of a chief technology officer.