Job Description:
• Handling and replying to customer inquiries through email, phone, and a-live clients.
• Maintaining customer relations.
• Providing feedback to Supervisor/ Head on customer’s needs/feedbacks.
• Preparing and generating reports/relating customer’s queries.
• Researching into customer’s queries/concerns into the systems.
• Data entries of event results in the systems.
• And all other tasks/responsibilities assigned by the Supervisor/Head of the Department