As for any projects which is live, it will be treated as a MAC.
For Unigy MAC requests, please request it to our CRM Team (Currently Anthea to support while we are looking to Assunta’s replacement).
Lastly, for all requests, please ensure to provide the below.
Site Name
Oracle Site ID – Please refer to the attached provided by Mahesuan.
IPC labor required? Please ensure you consider labor for IPC to assist generating licenses if required.
Parts – state what parts you need. By now you should have the list of P/Ns so include them.
Can I have your acknowledgement for the above?
Please note this is the same requirements for all IPC regions when requesting for MACs.
Thanks,