The responses were obtained
only from employees who used ERP for their regular work. A
total of 181 responses were obtained from end users of ERP,
out of which 154 responses were usable. The respondents
were asked to indicate their age, gender, type of industry,
educational qualification and experience. Information was
also sought on the modules that the ERP users used. Out of
the 154 sample respondents that were obtained, most of the
respondents (43.5%) were in the age group of 26e35. About
69.5 percent of the respondents were male. The sample respondents
were from banking, manufacturing, automobile
and IT/ITeS sectors. The demographic profiles of the respondents
are provided in Table 1.