In line with recently developing technology, distant education systems based on
information technologies are started to be commonly used within higher education.
Lately, almost all of the universities in our country founded distant education units and
started to provide education services by this means. It is possible to evaluate distant
education programs and applications based on various parameters. Of these parameters,
students’ satisfaction is considered among the most important ones. In the broadest
terms, students’ satisfaction can be defined as the satisfaction and content of students
regarding the education services they receive. Factors regarding students’ satisfaction
are influenced by individual characteristics. Factors affecting students’ satisfaction in a
distant education/e-learning environment can be divided into six categories which are
student, instructor, course, technology, system design and environmental aspects
(OZYURT, H. 2014)