Thank you for contacting us. I will be happy to further research your concern of this delivery. In order to review tracking information, a UPS tracking number or designated shipper reference number is required. UPS tracking numbers are either 11 or 18 digits long, and 18-digit tracking numbers begin with '1Z'. This unique number allows us to review your specific delivery information and the available options.
Be advised that our delivery drivers are unable to contact receivers or other parties prior to a delivery attempt. Once I receive your reply, I will be more than happy to address your request.
Sincerely,