1. When will I receive my order?
• All stocked items are dispatched upon confirmation of payment.
• Card details are automatically tested for available funds, and charged only when the goods are ready for dispatch.
• Standard delivery is by Royal Mail and may take approximately 2-3 days from dispatch. (If you have still not received your order within 7-10 business days of dispatch confirmation then please contact: esupport@tso.co.uk).
• Customers in parts of Ireland and the Scottish Highlands should allow an additional working day for delivery.
• Overseas orders by default Airmail carriage will be delivered to addresses inside the EU within 10-14 days. Orders delivered to addresses outside the EU may take up to 21 days (subject to Customs delays).
• Print on demand orders are dispatched 1-3 days from the date of payment confirmation.
• Any orders for non-TSO publications not fulfilled within 90 days will be automatically cancelled. You will be notified by email in this instance.