Complexity Reduction helps companies simplify their strategy,
organization, products, processes and information technology.
Reduction in any of these areas opens up opportunities for sim-
plifi
cation in others. Unwieldy complexity often results from
business expansions or bureaucracies that unnecessarily com-
plicate a company’s operating model, leading to sluggish growth,
higher costs and poor returns. Complexity Reduction fi
nds in-
fl
ection points where products or services fully meet customer
needs at the lowest costs. By streamlining product lines, for ex-
ample, companies may be able to simplify organization struc-
tures and decision making to serve their core customers better
while also reducing demands on business processes and information systems.