Do not rely on the vendor-appointed project manager only; have someone on your staff for this," says Morris Tabush, principal, the TabushGroup, a provider of managed IT services. Select someone within the organization, who knows or is comfortable managing software systems, to serve as the project manager," he advises. "This person will be responsible for "collecting all the end user requirements, learning the new system inside and out, working with the vendor on data conversion, coordinating training and acting as the point of contact for all employees.