We were unable to process your order for PO# 1110121251 for the following reason:
We were unable to process your order for your PO.Please make the necessary correction and resubmit your PO for processing.If you have any questions please contact your Veritas O2C Representative.
Issue : SKU provided does not match the SKU on the service contract.
Solution : Review your quote and resubmit with correct SKUs or contact your Veritas sales rep for assistance.
Issue : A renewal order has been received without POP (Proof of Purchase) Please resubmit your order with POP which can be either Service Contract # or IB Instance#.
Solution : POP information can be located at the License Portal via My.Veritas.com, or you can contact Customer Care who will provide Install Base Reports that contain IB Reference Numbers APJ & EMEA - you can also access the Renewals Portal
Issue : The quantity submitted on your order is higher than the quantity of the items being renewed.
Solution : Please check your quote and resubmit with the appropriate duration renewal sku(s) for the item(s) you would like to renew.
Issue : The quantity submitted on your order is higher than the quantity of the items being renewed.
Solution : Please check your quote and resubmit with the appropriate duration renewal sku(s) for the item(s) you would like to renew.
Please make the necessary correction and resubmit your PO for processing.
If you have any questions please contact your Veritas O2C Representative.