Hi
I am trying to migrate my outlook emails to a free Gmail account. I believe the Outlook Migration Tool will transfer the emails from a PST file and also replicate the folder structure using labels, which is exactly what I want to do.
Having downloaded and run the tool, I log in to Google Apps and give Outlook Migration some permissions. I then get to a screen where I can select the PST folder, and then choose to import email only (not contacts or calendar, and there are none in the PST folder, and the PST file itself is not password protected).
However after a little while I get the error message "Migration failed. Invalid Google Apps username/password.". Nothing has transferred.
I have checked the password and also logged out of google completely, to check that it is logging into the correct account (I have two).
I have tried this with the PST folder open in Outlook and with Outlook closed. I have also tried filtering the emails to be imported by date. On every occasion I have selected the option to import all not just to import updated emails.
Nothing seems to be working.
Maybe this migration tool only works with a free Gmail account? Is there a maximum file size that I am breaching (PST file is 2.7GB)?
Grateful for any help with this!
Kind regards,
Andrew