Assignment 3 – Letter of Complaint - 5%
Working alone, read the situation below then based on the information given write a letter of complaint.
You are the purchasing manager of Top Fashion, 301 Sathon, Bangkok 10240. One week ago, you ordered from AA Clothing Ltd. (Acct No. 25789) for 90 cotton men shorts (blue, black and green), Cat. No. MS012. The merchandise arrived yesterday. The shorts are in three packages, containing 30 items each (blue and green), but in the third package (black), there are only 10 items. The material in the third package is not cotton but rayon.
Write a complaint letter to the manager of AA clothing Ltd. (968 Dookie Road, Wonju, S. Korea), asking him to dispatch the replacements with the goods you ordered as soon as possible. You have enclosed a copy of the receipt. Ms. Woarpat Toongchai typed the letter