1. Describe the strategic planning process.
2. Describe the purpose and content of a business plan and a business case.
3. Understand how e-commerce impacts the strategic planning process.
4. Understand how to formulate, justify, and prioritize EC applications.
5. Describe strategy implementation and assessment, including the use of metrics.
6. Evaluate the issues involved in global EC.
7. Analyze the impact of EC on small and medium-sized businesses.