This study assessed the nature and effectiveness of library services and information resources
provided at four academic libraries in Lebanon from the users’ perspectives. The study employed a
quantitative research method and a survey design approach. A total of 1100 survey questionnaires
were distributed to students at Beirut Arab University (BAU), the Lebanese University (LU), the
Lebanese American University (LAU) and the Holy Spirit University of Kaslik (USEK). A total of 865
questionnaires were returned or 78.63%.
Findings of this study will be useful to professional librarians, staff, and administrators in Lebanon
and the Arab World who wish to develop user-centered library services and resources and to identify
problem areas where improvements are needed