The literature review on the success of management information systems (IS) provides empirical evidence that mere
investment in IS and New Management Tools (NMTs) does not guarantee better business results. Aiming to contribute to the knowledge of the factors explaining the success of IS implementation,this paper class ifies them through cluster
analysis, with a sample of Spanish companies according to the valuation given by their finance directors (CFOs) to the
quality of such systems and their use for strategic purposes. This classification helps to answer three questions: do companies that better rate their ISimprove their performance? How do IS quality and strategy affect results? Is there
a positive relationship between the use of NMTsand improvement in performance?Through the non-parametric Kruskal–Wallis test and a partial least squares (PLS) model results are yielded that support the first question and show the positive effect of the IS quality and strategy onimproving corporate profitability. Logistic regression showed aninteraction between the use of NMTsand the IS strategic approach with positive effects improving profitability.
The results of this study have significant implications for companies, suggesting that investment in new IS and NMTs
must be coupled with a clear sense of strategy.