3.5 EMPLOYEE ADVANTAGE
It is important, when implementing strategies, that the responsibilities for each activity
relating to the critical success factors are properly identified. The area where this could
go wrong is database maintenance, hence a need for knowledge workers (Johnson
6
and Scholes, 1999). Any organization aspires towards recruiting and keeping the best
skills and capabilities, which human resources can offer. This edge makes an
organization a sought after commodity. Thus, one of the main aims of the human
resources section of an organization is to attract and retain those employees who
enable the organization to be at the cutting-end of competitiveness.