o Advice on how to make claims or redress actions short of going to
court. Several USAID programs have built “one stop” access centers
into their local government strengthening programs (see Macedonia,
for example). In Bulgaria, first instance courts are opening windows
where citizens can get forms, directions and referrals. These efforts
are further enhanced by non-profit centers for providing, among other
things, legal advice on how to access the bureaucracy and on legal
matters generally short of preparation and defense in a court of law.
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o A more specialized area of legal consultation involves cases which
have a high probability of ending up in court. Here preliminary
counsel can be provided, and subject to available expertise, legal
defense counsel for trials as well.