Dear Ruth Magdato,
Thank you for your contacting Lazada. It was my pleasure assisting you today.
As you mentions, we would like to inform you please reading about return policy follow link
http://www.lazada.co.th/helpcenter/returns-refunds/?boost=1&setLang=en#answer-faq-return-ans
this case we analyze we can not replace because product have 1 sized and you used this product already.
Thank you and have a good day!
We truly apologize for any problems and the inconvenient that caused.
You can find some quick answers by yourself at http://www.lazada.co.th/faq/
For more information or further inquiries please contact our customer service.
http://www.lazada.co.th/contact
08:00-22:00 Mondays – Fridays
09:00-18:00 Saturdays – Sundays & Thai Public Holidays
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LAZADA ประเทศไทย