Tony was thinking about how to attract more job applicants when he received a call from Jenny Seow, the Director of the company.”Tony,”Jenny said.”I think we need to upgrade our image.” I am not happy that we only employ beauty therapists who hold the local certificate level (Malaysia JPK(SKM)). We need higher-qualified professionals in the company because I am looking to provide different types of services such as a spa, beauty consultants, skin therapists ,and medical esthetics. I have decided to change the education requirement for the beauty therapist role from a locally recognized certification level to that of an internationally recognized diploma level such as CIDESCO.”
“But Mrs. Seow,” protested Tony, ”the company is growing rapidly. If we are to have enough people to fill those job, we can’t just insist on taking in diploma holders to do such tasks and at such a pay scale. I don’t see how we will be able to meet our future needs for needs for the job with such an unrealistic job qualification.”
Jenny ended the conversation by saying.”I have made up my mind. We need to upgrade the people within our organization. By getting higher-qualified people through the door, we will be able to upgrade our image as well. This can only be done if we have CIDESCO qualified beauty therapists who can bring in new services. This is the final decision and it has been cleared with the other Director.”
1. Should there be a minimum education requirement for the beauty therapist job? Discuss.
2. What is your opinion of Jenny’s effort to upgrade the people in the organization?
3. What legal ramifications, if any , should Jenny have considered?