“Whatever the law states, it should not trump in any way the Canadian Human Rights Act, which explicitly says nobody can be denied a service based on a disability,” said Rose. “Transportation law needs to fall in line with that.”
Ottawa resident Sarah Trick watched Rose’s story unfold. As someone who uses a power wheelchair, she says it was disturbing, but didn’t think it would happen to her.
“It was worrying for me in the long term…it seemed like it was just a few destinations or a few planes,” Trick said.