The project calls on these local “radars” to be attentive –keeping a respectful look-out to ensure privacy– to the daily dynamics of the elderly people they know. If they spot some a change in their daily routine, behaviour or aspect, they communicate their observations by phone or email to the Social Services centre.
The project includes a search and detection stage called "Door to Door". Volunteers from a third-sector association visit residential buildings with a high elderly population in each neighbourhood, both to disseminate news about the project and engage elderly people as users.
The elderly people identified, whether through "Door to Door" or thanks to contact from a "radar", are assessed by Social Service professionals, who then make a response in conjunction with the local neighbourhood network.