Because smartphones offer more capabilities than basic cellphones, they offer a sense of convenience that other phones simply do not offer.
Among the capabilities of smartphones are GPS applications, which provide users with turn-by-turn directions to anywhere from nearly any location. Banking applications allow users to check their account balances and perform transfers, pay bills and, in some cases, deposit checks. Social networking, email and instant-messaging applications allow users to keep in close contact with friends, family and colleagues. Checking the weather, the latest news headlines, movie showtimes, stock standings and even the business hours at a store or restaurant make smartphones ideal for someone who wants those conveniences.
On a basic cellphone, users can complete many of those tasks by calling their bank, stock broker, weather line or movie theater, but these options are limited and can take more time than they would on a smartphone.