The beauty of this hotel is the location! There are 3 different entrances... one to Bangla Rd, one to beach road and then another one to the back street parrallel to Beach Rd. The first three nights my friend and I stayed on the reception side, which didn't have a 'resort feel' I felt like we were staying in a hotel in a large city. After the third night we moved to the garden/pool side, which was superb! Our room was great! The pool area is beautiful and clean and the service around the pool very friendly and happy to help! I will admit that sometimes the reception staff were a little unfriendly, but hey we all have bad days! I would definitely recommend this hotel for anyone! Especially if you're planning to party on Bangla Rd! ;)