STEP 1: NIKE USA FOOTWEAR TERMS & CONDITIONS
No refunds. All refunds must be obtained through the original place of purchase only.
Any product returned must have been purchased from an authorized Nike dealer.
No exchanges due to size, fit, or style selection problems.
Nike+ Basketball and Nike+ Training enabled footwear and electronics have a specific written warranty and return policy. Please review these details for proper assistance.
For Nike.com purchase returns please click here and go to Returns and Exchanges.
Products purchased through a Nike Factory Store must be returned or exchanged through a Nike Factory Store. For a Nike Factory Store in your area, go to our Store Locator page, enter your ZIP code and search distance, and select Retail Type Nike Factory.
If your claim is approved, we will send you a Product Voucher for use on Nike.com OR a product replacement (same or comparable style) at the sole discretion of Nike.
This process is meant as a back up to the retailer and is not intended to be used for ongoing returns. Excessive claims will result in the refusal of future returns at the sole discretion of Nike