Thank you for bringing this to our attention. Please be advised that our Development Team is already looking into the issue. We appreciate your patience and understanding while they are investigating the matter.
If there is any updates regarding to your concern, announcements will be posted on our official website, so please stay tuned.
Should you have any further concern, feel free to contact us again, and we will gladly help in any way we can.
Best Regards,
Tree of Savior Support Team