Please ensure that your travel documents are verified at the Document Check Counter and your checked baggage (if any) is dropped at the Baggage Drop Counter before proceeding to the security check point.
Document verification WITHOUT check-in baggage Document verification with check-in baggage
To present documents at Document Check Counter To present documents at Baggage Drop Counter
AirAsia Between 3 hours to 45 minutes before scheduled flight departure time
AirAsia X Between 3 hours to 1 hour before scheduled flight departure time Please note that you will NOT be able to enter the departure area if;
You do not have the valid travel documents as prescribed in Article 6.5 and Article 6.6 of the AirAsia Terms and Conditions of CarriageYou arrive at the departure gate after the stated check-in timeYour web check-in boarding pass is not endorsedNo smoking is permitted on any of our flights.Guests are not allowed to consume their own food on board.
Safety notice
AirAsia prohibits the carriage of Dangerous Goods and Prohibited Items. Dangerous Goods include but are not limited to items that may be determined by AirAsia at its sole discretion to be harmful or dangerous to health, safety and/or property, whether carried in your hand luggage or checked-in baggage.
Prohibited items
The following is a non-exhaustive list of Prohibited Items * Corrosives Gases Flammable liquids Organic peroxides Toxic substances Radioactive materials.