• A procedure is needed that makes sure such persons are:
– Aware of the need to conform with all EMS procedures
and requirements and what they specifically need to do.
– The significant aspects, legal and other requirements
associated with their respective responsibilities and why
improved performance is beneficial.
– The consequences of not following these procedures and
requirements.
– In addition to job-specific knowledge, it expected that all
personnel within the EMS (including contractors) have
general awareness on items such as the policy and
emergency response.