This was later called the most expensive nickel in hospital history because it galvanized us to…. organize [through the Ohio Nurses Association (ONA)] for [CB]" (p. 80). Unwillingness of an obdurate management to negotiate with ONA resulted in a mass resignation of 85% of the nursing staff. Assistance of a federal mediator was obtained, and thirteen days later, the nurses returned to work with "a contract in hand" (p. 80). Patton’s CBU was the first to be represented by ONA. Today ONA’s Economic and General Welfare program includes more than 5,500 registered nurses in 29 local units (ONA, personal communication, October 21, 2003).