Business Simulation (BusSim). A popular approach to language pedagogy for
company employees is based on the process of gaming or simulation. For this, materials are
devised to match a context of use in which the language learners are most likely to use the
target language. Simulations may vary by job specification. Business simulations often
present role play scenarios in which learners attempt to use the target language in a
plausible ‘real life’ context. An example might be dealing with an overseas client who has
sent a fax message complaining of the non-delivery of spare parts. The learners then
simulate an interactive telephone call in which they act out the role of the overseas client
and the company employee nominated to explain the details of the shipping problem to that
client.