In this unit you will learn
important vocabblary for making tele phone calls
to ask to speak to someone
to put someone on hold
to put someone through
some expressions with the word head
The story
Today is steve marshall's firs day at his new job. mary Behnett,his boss,asks him to call Emeraldblue Designs aboot an order. This might seem like a simple task,but Steve runs into some difficulties
These words will come up in the dialogue. Do you know what they mean? move up,get through,call back,dial,delivery date,in charge folder,code,order,international call,outside line,specific