During my internship at Sayama Travel Group, I can get a lot of knowledge especially I have opportunities to have training in reservation Hotel,Restaurant at SAMO program in basic reservation course that I can learn how to book the hotel,restaurant.
In the office, I can learn about culture’s organization how do they do, I’m training in Operation department in 3 month and 1 month I learn out side office and come with Guide that can help me to practice my ability I learn how the guide duty and when have the problem how they solve the problem because the problem can happen all time. I have a good relationship with staff at company, everyone always take care of me and help me. If I have any questions, they always willing to help me. But first time I can not remember all program because in my duty have more responsibility and each day have many program that I must to reservation, print vouchers sometime I confuse when fill the number of customer and I print voucher so I try to remember and I can do it better first day that I come to training.
In my opinion, I have passed my internship successfully because I always concentrate on my duty that I get and I try to do my best . And I am really grateful that some subjects that I used to study in the University such as Tourist behavior, Travel agency management, and Information technology for hotel and tourism, etc have helped me a lot in order to perform a best job.