PRESCRIPTION PROCESSING PROCEDURE
Orders for prescription items can only be processed once we physically receive your prescription paperwork. Prescription product orders will be dispensed and dispatched on the business day the prescription or valid repeat authorisation is received at the SUPERPHARMACY registered premises. Please send your prescription paperwork to SUPERPHARMACY Reply Paid 87969 Hornsby NSW 2077 for processing. Ensure to allow sufficient time for the delivery of your prescription or repeat authorisation paperwork to us and the subsequent order delivery via our specialised delivery network. We recommend considering a total of up to 7 days for metro areas or 10 days in remote areas. If we do not already hold your prescription paperwork, it will be necessary for you to send the prescription paperwork to us before we can dispatch your order. Please also allow appropriate time for the prescription to reach us and for the order to be sent back so as to avoid running out of your ongoing prescription medicine.
Authority Scripts
This medicine requires an Authority prescription for it to be subsidised under the PBS. Approval can be obtained by the prescriber simply by entering a special streamlined authorisation code to indicate that you meet the eligibility requirements, alternatively approval is obtained by telephone or by sending in an authority prescription for PBS authorisation. If you do not meet the authority prescription eligibility requirements, your doctor can only prescribe the medicine for you on a private prescription. This means that you will pay the full price for the medicine with no PBS subsidy. If you are unsure if your script meets the requirements please sned an email and attach a picture of the script to pharmacist@superpharmacy.com.au
Prescription Order processing and delivery times may vary in peak times with special arrangements likely for Christmas, Valentine's Day, Mother's Day, Father's Day and Super SUPERPHARMACY promotions. Contact our Customer Service on 13004MEDICINE or more information.