Foundation 3: One valid segment is enough. Most data-driven segmentation studies assess the validity of the final segmentation solution by profiling the resulting segments. If segments are distinct not only with respect to the segmentation base but also with respect to additional (external) criteria, segments can be seen to have external validity which increases their attractiveness for destination management. For instance, segments derived from travel motivations are more useful if they also differ in socio-demographic and media behavior, because they can be identified and communicated with more efficiently.
Typically, validity is assessed across all of the resulting segments, even if a tourist destination is only interested in one small niche market. If validity is low across all segments, a segmentation solution may be rejected although it may have contained one very distinct small segment which is highly externally valid. Please note that the entire segmentation solution is not necessarily of managerial interest. Validity assessment should reflect the managerial aim of the study.
Foundation 3: One valid segment is enough. Most data-driven segmentation studies assess the validity of the final segmentation solution by profiling the resulting segments. If segments are distinct not only with respect to the segmentation base but also with respect to additional (external) criteria, segments can be seen to have external validity which increases their attractiveness for destination management. For instance, segments derived from travel motivations are more useful if they also differ in socio-demographic and media behavior, because they can be identified and communicated with more efficiently.Typically, validity is assessed across all of the resulting segments, even if a tourist destination is only interested in one small niche market. If validity is low across all segments, a segmentation solution may be rejected although it may have contained one very distinct small segment which is highly externally valid. Please note that the entire segmentation solution is not necessarily of managerial interest. Validity assessment should reflect the managerial aim of the study.
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