Back in his office, Allan swallowed two aspirin with the one gulp of coffee he had left in his mug. Then be reached for the box of crackers he kept in his top drawer. He knew he should get some lunch, but he wanted to think about this issue some more without distraction. The afternoon was booked solid; then he wanted to catch at least part of his son's ice hockey game at 5:30, and he had to be back in town to participate in a panel discussion on health care for the elderly at 8:00. Munching, he thought about Quality Care's position in the market and the kinds of things that had made the company successful to date