This is not an acceptable. By agreement, this time goods should leave Singapore port but it is not without informing us. Even we follow up early Jul, at that time you should know the status of this 1st shipment but still do not update us until we have to follow up again.
The big problem is commitment to customer. Customer give us all their demand and they do not have pending P/O with others supplier. Their production line would stop for a month what Rousellot will respond to this.
Dear Rajes & Marc,
We need goods. Please urgent action and advise us.