Hello from Amazon Services,
As a reminder, to maintain a great customer experience this holiday season, we have established holiday selling guidelines for the Toys & Games store.
Only sellers who meet the criteria listed below will be eligible to sell in the Toys & Games category from November 17, 2015 through January 5th, 2016.
• Your first sale on Amazon.com must occur prior to September 18, 2015. The sale does not need to be specific to the Toys & Games store.
• You must process and ship at least 25 orders from September 1 through October 31, 2015. The orders do not need to be specific to the Toys & Games store.
• Your pre-fulfillment cancel rate for the period from October 1 through October 31, 2015 must be no greater than 1.75%.
• Your late shipment rate for the period from October 1 through October 31, 2015 must be no greater than 4%.
• Your order defect rate must be no greater than 1% short term as of November 1, 2015.
Orders that use Fulfillment by Amazon will not be subject to the above criteria provided your account is in good standing.
You can find your cancel rate, late shipment rate, and order defect rate in the Performance section of your seller account. If your account does not meet the above criteria, we encourage you to take corrective action now to help ensure your eligibility to sell in the Toys & Games category this holiday season.
Eligibility for selling in the Toys & Games store is determined separately for each country. If you sell in multiple marketplaces, your accounts will be evaluated for each country.