Consumer research has shown brand loyalty to be important in hotel purchase decisions (Liow, 2009). Results show that brand loyalty also affected the responses in this study. Site influence was significantly affected by brand loyalty considerations, but was not found to impact site appeal. In 16 percent of the counter-indicated associations between site appeal and site influence (i.e. either positive appeal and negative influence, or negative appeal and positive influence), pre-established loyalty to the brand or a competing brand was mentioned in the respondent’s open-ended response. Representative comments include: “The web site has no influence, but the [brand] name is what will bring me back,” and “Even though the [brand] web site was not bad, I am not a big fan of their motels.”