In the Jordanian tourism industry, Abu Ali and Howaidee (2012) conducted a study to investigate the causal relationships among the components of tourism product and overall tourist satisfaction in Jerash, Jordan. The study supported that destination facilities and accessibility and attraction directly influenced tourist satisfaction, it was also confirmed that there is a significant impact of the service quality on tourist satisfaction Jerash as one of the major tourism destinations in Jordan. While Abu Alroub et al. (2012) investigated the impact of service quality on customer satisfaction in the tourist restaurants in Amman, Jordan. Their study clarified that there is a significant relationship between service quality and customer satisfaction in tourist restaurants.