Lost and found
If you have lost something during your stay at HKIA, stay calm and find help at the Lost and Found Office at Shop 088 on Level 5 of Terminal 2. The office provides lost property registration, storage, enquiry, and retrieval services for items lost in the terminals.
The office is operated by Worldwide Flight Services. You can make enquiries in person or by fax or email:
Location : Shop 088, Level 5, Terminal 2 (non-restricted areas)
Telephone : +852 2182 2018
Fax : +852 2182 2087
Service Hours : 07:00 - 23:59
Email : Lost-f@hkairport.com
Note : If you have left anything onboard an aircraft, please contact your airline.