I hope all is well.
We have through Danish Food safety authorities received a complaint on a lump of moth spin in your org. white jasmine rice from NFP order no. 23087.
I know it´s a very rare complaint, but please let me have your answers to following question:
Have you heard about similar incidents in your jasmine rice or do you consider this to be an isolated incident?
Please also let me have your general comments to this incident if you have any.