Hi FM’s,
I believe you have been receiving this report fortnightly. This report tells you all the PT clients who are about to lose PT sessions because they haven’t been keeping up their session frequency in line with their subscriptions. You always have some but the lower the number of clients and volume of sessions the better.
Two remedies are…
1. Trainer books in extra catch sessions to avoid the loss
2. Training agrees to put a brief stop to the subscription so the member can catch up again.
I suggest we should be printing this off each fortnight and discussing in the fitness meeting. This is a lost opportunity to get sessions up and also not good for the member is they are losing sessions.
Cheers
Olarn