However, other researchers have expressed reservations about the efficacy of transplanting management tools like the BSC into complex public sector contexts (e.g. Arnaboldi and Lapsley, 2004; Pidd, 2005).
However, other researchers have expressed reservations about the efficacy of transplanting management tools like the BSC into complex public sector contexts (e.g. Arnaboldi and Lapsley, 2004; Pidd, 2005).