Dear Alongkorn Jamfoo,
Recently, we sent you an invitation to complete a Guest Satisfaction Survey concerning your stay with us at Mercure Jakarta Simatupang, where you checked out on June 19, 2014.
We noticed that you did not have time to complete the survey. We are concerned that you may not have responded because we have somehow failed to live up to your expectations.
At Accor Hotels, we are committed to providing a superior guest experience to each and every one of our customers. Please take a few minutes to tell us how well we met your expectations.
To complete the survey, please click on the web address below. If that does not work, please copy and paste the entire web address into the address field of your browser.
http://survey.medallia.com/?cr8dhk7srp55b36
Thank you again for choosing Accor Hotels, and I look forward to hearing about your stay with us.
Sincerely,