The cross-regional samples used by the current study help to elevate the validity and reliability of research findings. However, the collected data still restrict to highly developed countries, thus the consumers in comparatively less affluent regions are not covered. Future research may move on to examine whether the customers in less affluent societies perceive their consumer-brand relationships with the service brand differently from those in Canada, the USA, Britain, France, Germany, Japan, Hong Kong and Australia. Consumer psychologists, including Weiss (2001) and Myers and Kent (2003), discover lifestyles in affluent and non-affluent societies can be very dissimilar. It would be worthwhile to test if the delineation of the causal pathways among the constructs in the SM-SBR model varies due to changes in affluence of the
markets.
The cross-regional samples used by the current study help to elevate the validity and reliability of research findings. However, the collected data still restrict to highly developed countries, thus the consumers in comparatively less affluent regions are not covered. Future research may move on to examine whether the customers in less affluent societies perceive their consumer-brand relationships with the service brand differently from those in Canada, the USA, Britain, France, Germany, Japan, Hong Kong and Australia. Consumer psychologists, including Weiss (2001) and Myers and Kent (2003), discover lifestyles in affluent and non-affluent societies can be very dissimilar. It would be worthwhile to test if the delineation of the causal pathways among the constructs in the SM-SBR model varies due to changes in affluence of the
markets.
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