Turning around misfortune. Despite the efforts made to inform customers of height limits, often a young child will wait with a parent to go on a ride, only to find out he or she isn’t tall enough. Disney noticed that this was a major complaint from parents and, more importantly, ruined the experience for children. They have given staff permission to hand out a special pass when this happens that allows the child to skip to the front of the line on his or her next ride.