Information technology is a “hot ” topic. Consultant , software and hardware companies,the specialized press and even some academics present IT as the cornerstone to firm’s performance.
This claim is even stronger in the logistics sect or where the development of the Internet and related technologies has opened some unexpected possibilities. However,despite this enthusiasm,
some earlier work in IT research has call ed for a more prudent view on IT,stating that IT does not automatically provides the firm with a competitive advantage.